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Vivamood is a well-established company that has been operating in the leather industry for nearly 40 years and in the e-commerce industry for 12 years. Our quality policy in the e-commerce sector, which we started many years ago, is completely customer-oriented and is not based on just a buy and sell relationship. Since the satisfaction of all our customers who shop from us is our satisfaction, we are advancing by establishing our entire sales policy on this basis. All of our products that are produced and offered for sale in our store with years of experience are products that are shaped with customer feedback and are of quality that you can use for years with peace of mind. Just like in our real store, we maintain the same quality policy in our virtual store on this platform and aim to give our customers full value for the products they buy.
Our quality policy is to always offer you the best products at the most affordable price. You can shop in all of our products with reasonable prices and convenient payment terms. It is our priority to assist you immediately in all problems you may experience in sales, shipping and all other matters.
In accordance with our quality policy, you can easily return and change any product you buy. You can easily return, cancel and change your shopping. In order to return and exchange the product you have purchased, it is proven by experience that you first contact us for the product you have received, which will allow you to have an easier return-exchange process. There are conditions that the products to be returned are undamaged and that the label and packaging are not damaged.
You can find all Vivamood brand leather clothing products on our site. We offer you the latest model trend leather clothing product collection, which is constantly renewed, with a rich color option. In addition, all Vivamood products are guaranteed for 2 years and we offer you the most effective solution for any problem that may occur. You can buy the Vivamood product collection with affordable prices and payment options.
For wholesale shopping, simply contact us. For the products you want to buy in wholesale, a price list and a special study are made for you. All products have color combinations and you can buy them with or without series. In order to do wholesale shopping, you need to order 20 products in total, regardless of model, color and size.
Personal information; It includes all kinds of personal information to identify the user directly or indirectly, such as name, surname, date of birth, home address, mobile and fixed phone number, e-mail address, and will be referred to as "Confidential Information" for short.
vivamood.com may use personal information within its own body for profiling, statistical studies, advertising, promotion, marketing and other communication activities and may share it with third parties within your knowledge only for the purpose of carrying out these studies.
vivamood.com aims to keep personal information strictly confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take the necessary measures and to take the necessary care to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits. Despite vivamood.com taking the necessary information security measures, vivamood.com will not be liable if confidential information is damaged or in the hands of third parties as a result of attacks on the website and system.
vivamood.com can obtain information about users and the use of the website by using a technical communication file (Cookie-Cookie). However, if users wish, they can change their browser settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.
Users can always update their Membership/Personal information and communication preferences by logging into the system. You can also submit your requests in this regard by contacting us from the contact information on our website. Your request will be evaluated and implemented as soon as possible.
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With the highest security infrastructure, you can easily pay with your credit card.
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